Privacy Policy

Last updated: March 2026

Launchpad Technology Ltd ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

1. Who we are

Launchpad Technology Ltd, Company No. 17071004, registered at 22B Austerby, Bourne, Lincolnshire, PE10 9JG. Contact: contactus@launchpadtechnology.co.uk.

2. Information we collect

  • Contact enquiries: name, email address, phone (optional), and message content when you submit our contact form or free assessment.
  • Technical data: IP address, browser type, and pages visited via standard server logs.
  • Cookies: we use only essential cookies required for site function. No third-party advertising cookies are used.

3. How we use your information

  • To respond to your enquiries and provide our services.
  • To deliver your personalised assessment results.
  • To improve our website and services.
  • To comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties.

4. Legal basis for processing (UK GDPR)

We process personal data under the following lawful bases: legitimate interests (responding to enquiries), contractual necessity (delivering agreed services), and legal obligation where required.

5. Data retention

Contact enquiry data is retained for up to 3 years or until no longer needed for the purpose collected. Technical log data is retained for 90 days.

6. Your rights

Under UK GDPR you have the right to access your data, correct inaccuracies, request erasure, object to processing, and data portability. To exercise these rights, email contactus@launchpadtechnology.co.uk.

You may also lodge a complaint with the Information Commissioner's Office (ICO).

7. Security

We use HTTPS encryption on all pages. Contact and assessment data is processed on UK-hosted infrastructure and is accessible only to authorised personnel.

8. External links

Our website may link to external sites. We are not responsible for the privacy practices of those sites.

9. Changes to this policy

We may update this policy periodically. Significant changes will be indicated by updating the "Last updated" date above.

10. Contact

For any privacy-related questions, contact us at contactus@launchpadtechnology.co.uk.