A private, branded remote-desktop platform for supporting your staff and machines — fast peer-to-peer screen control, file transfer and unattended access, running on infrastructure you control instead of a third-party cloud. No per-technician licence gouging, no sessions routed through someone else's servers.
Your remote-desktop platform runs on a dedicated instance — on a box we provision for you, or on your own infrastructure. It is yours, not a slice of a shared cloud.
A flat monthly fee priced by device band, not a meter that climbs with every technician you add. Grow the team without watching the bill balloon.
Sessions are peer-to-peer and end-to-end encrypted. When a relay is needed, it is your relay — no third-party cloud ever sees your screens or files.
All the remote-support capability you expect from a commercial tool — screen control, unattended access, file transfer — delivered as a private instance we stand up and manage for you.
Connect technician to machine directly for low-latency screen control. Direct connections keep sessions quick and responsive, even over ordinary broadband.
Jump onto an unattended server or office PC whenever you need to, or join a live session alongside a member of staff who's waiting at the keyboard.
Every connection is encrypted from one device to the other. The screen stream and any files stay private to the two endpoints — not visible to your relay or to us.
Move files securely between your machine and the remote one, and drop into a remote command line when you need to fix something at the system level — no extra tools required.
Support Windows, macOS, Linux, Android and iOS from one platform. Whatever your team and your customers run, you can reach it from a single address book.
We stand up your instance, secure it, keep it updated and monitor it. There's no server for your team to babysit — just a remote-desktop platform that's there when you need it.
We agree how many devices you need to support, your hosting preference and any compliance needs on a short call.
Your private instance is stood up on a dedicated box we provision, or installed on your own infrastructure — secured and ready.
We help you install the clients across your team's machines and the devices you support, all pointed at your private server.
Updates, security patching and monitoring run quietly in the background. You get a single UK point of contact.
Mainstream remote-support tools route your sessions through their cloud and charge by the technician. Launchpad Remote puts the same capability on a server you control, at a price that doesn't punish you for growing.
One predictable monthly fee for your managed instance, billed annually — priced by how many devices you support, never by how many technicians use it. Final pricing is confirmed on a short scoping call.
Indicative pricing. Volume, on-premise and multi-product bundles are quoted per engagement.
Built in the open. Launchpad Remote is powered by an audited open-source remote-access platform. We deploy and manage a dedicated, single-tenant instance for your own internal business use. Launchpad Remote is an independent managed service.
No — it's a private, managed alternative that runs on your own server rather than a vendor's cloud. You get the same kind of remote screen control, unattended access and file transfer, but without the per-seat tax or sessions routed through a third party.
Wherever possible, connections are peer-to-peer — straight between the two devices. When a direct connection isn't possible, traffic is relayed only through your own server, never a shared third-party cloud, and it's encrypted end to end the whole way.
Yes. With the On-Premise option we deploy the platform entirely on your own infrastructure — inside your network or even air-gapped — so the server and all your session data live entirely within your walls.
Windows, macOS, Linux, Android and iOS. You can support a mixed fleet of office PCs, Macs, servers and mobile devices from a single platform and one shared address book.
Yes. Sessions are end-to-end encrypted between the two devices, and because it's your dedicated instance, you control both the server and the keys. Nothing is exposed to a shared multi-tenant cloud.
Book a short demo and we'll show you a live session, talk through hosting options, and quote your exact device count.